Restaurant CRM in Surabaya
ClubQ is the AI-first F&B operating system restaurants and cafés in Surabaya use to run restaurant CRM and grow repeat revenue — POS, QR ordering, loyalty, CRM and analytics in one platform, from $99/mo per outlet.
Restaurant CRM for Surabaya restaurants
Surabaya's dining culture blends legendary local warungs with a fast-growing modern café and casual-dining scene serving East Java's largest city.
ClubQ gives Surabaya operators a single guest profile that unifies every visit, order and payment. — whether you run a single café or a group across Gubeng, Darmo, Pakuwon and beyond.
Why Surabaya restaurants choose ClubQ
One profile per guest
Every order, payment and visit is stitched into a single, deduplicated profile.
Powerful segmentation
Filter by spend, frequency, recency, outlet or favourite item in a couple of clicks.
Auto-populated
No manual data entry — the CRM fills itself from POS, QR and payment activity.
Privacy-first
You own your guest data, with consent captured at enrolment.
Fuels every channel
Segments feed loyalty, campaigns and the AI growth engine directly.
Serving restaurants across Surabaya
From Gubeng, Darmo, Pakuwon — ClubQ works anywhere in Surabaya.
Getting started in Surabaya
- Guests transact. Every bill, QR order and payment attaches to a guest identity.
- Profiles build automatically. ClubQ merges activity into one clean profile per guest.
- You segment. Slice your base by behaviour, value and preference in seconds.
- You act. Push a segment into a campaign or loyalty offer and measure the lift.
Frequently asked questions
Does ClubQ restaurant CRM work for restaurants in Surabaya?
Yes. ClubQ is built for the Surabaya F&B market and is used by restaurants, cafés and cloud kitchens across the city to run restaurant CRM and grow repeat revenue. You can start free from $99/mo per outlet.
Where does the CRM data come from?
The CRM is populated automatically from your POS bills, QR orders and Scan & Pay transactions, so guest profiles build themselves without any manual data entry. ClubQ is used by restaurants across Surabaya and the wider region.
Can I segment guests for marketing?
Yes. You can segment by spend, visit frequency, recency, outlet, channel and favourite items, then push any segment straight into a campaign or loyalty offer.
Do I own my customer data?
Yes. Your guest data belongs to you, collected with consent at enrolment, and you can export or act on it at any time.
Restaurant CRM in nearby cities
Run Restaurant CRM in your Surabaya restaurant
Start free — no credit card required. Plans from $99/mo per outlet.