Growth · Hoi An, Vietnam

Restaurant CRM in Hoi An

ClubQ is the AI-first F&B operating system restaurants and cafés in Hoi An use to run restaurant CRM and grow repeat revenue — POS, QR ordering, loyalty, CRM and analytics in one platform, from $99/mo per outlet.

Restaurant CRM for Hoi An restaurants

Hoi An's UNESCO old town and famous local cuisine draw food tourists to riverside restaurants and cafés reliant on efficient, multilingual service.

ClubQ gives Hoi An operators a single guest profile that unifies every visit, order and payment. — whether you run a single café or a group across Ancient Town, An Bang Beach, Cam Nam and beyond.

Why Hoi An restaurants choose ClubQ

One profile per guest

Every order, payment and visit is stitched into a single, deduplicated profile.

Powerful segmentation

Filter by spend, frequency, recency, outlet or favourite item in a couple of clicks.

Auto-populated

No manual data entry — the CRM fills itself from POS, QR and payment activity.

Privacy-first

You own your guest data, with consent captured at enrolment.

Fuels every channel

Segments feed loyalty, campaigns and the AI growth engine directly.

Serving restaurants across Hoi An

From Ancient Town, An Bang Beach, Cam Nam — ClubQ works anywhere in Hoi An.

Getting started in Hoi An

  1. Guests transact. Every bill, QR order and payment attaches to a guest identity.
  2. Profiles build automatically. ClubQ merges activity into one clean profile per guest.
  3. You segment. Slice your base by behaviour, value and preference in seconds.
  4. You act. Push a segment into a campaign or loyalty offer and measure the lift.

Frequently asked questions

Does ClubQ restaurant CRM work for restaurants in Hoi An?

Yes. ClubQ is built for the Hoi An F&B market and is used by restaurants, cafés and cloud kitchens across the city to run restaurant CRM and grow repeat revenue. You can start free from $99/mo per outlet.

Where does the CRM data come from?

The CRM is populated automatically from your POS bills, QR orders and Scan & Pay transactions, so guest profiles build themselves without any manual data entry. ClubQ is used by restaurants across Hoi An and the wider region.

Can I segment guests for marketing?

Yes. You can segment by spend, visit frequency, recency, outlet, channel and favourite items, then push any segment straight into a campaign or loyalty offer.

Do I own my customer data?

Yes. Your guest data belongs to you, collected with consent at enrolment, and you can export or act on it at any time.

Restaurant CRM in nearby cities

Run Restaurant CRM in your Hoi An restaurant

Start free — no credit card required. Plans from $99/mo per outlet.