Guest Experience · Indonesia

Scan & Pay in Indonesia

With ClubQ Scan & Pay, guests scan a QR code, see their live bill, split it, tip and pay from their own phone. It cuts the wait for the cheque, turns tables faster, and captures the guest's contact for loyalty. ClubQ is trusted by F&B businesses across Indonesia, from independent cafés to multi-outlet groups.

The Indonesia F&B market

Indonesia is Southeast Asia's largest F&B market, with a huge young population, explosive café culture and one of the world's most active food-delivery ecosystems — making guest data and direct ordering hugely valuable.

ClubQ helps restaurants in Indonesia win in exactly this environment — guests pay and tip from their phone in seconds — tables turn faster.

What ClubQ Scan & Pay does for Indonesia restaurants

No more waiting for the cheque

Guests settle up the moment they're ready — no flagging down a server.

Split bills instantly

Guests split by item or evenly and each pays their share from their own phone.

Higher tips

A clean digital tip prompt consistently lifts tipping versus cash or card machines.

Faster table turns

Removing the pay-wait from every table adds real covers on a busy night.

Captures the guest

Every payment links to a guest profile so you can bring them back with loyalty and campaigns.

Scan & Pay across Indonesia

ClubQ serves restaurants in every major city in Indonesia:

How it works

  1. Guest scans the bill QR. The live, itemised bill opens on their phone — no app needed.
  2. Split and tip. They split by item or evenly and add a tip with one tap.
  3. Pay securely. Payment is processed through your provider; the POS marks the table paid automatically.
  4. Turn the table. Your team sees the table clear in real time and can reset it immediately.

A modern alternative in Indonesia

Restaurants in Indonesia often compare ClubQ with tools like qlub, ESB, Majoo, Pawoon. ClubQ is different: it's a single AI-first operating system that unifies POS, Scan & Pay, loyalty, CRM and analytics, so you own your guest relationship end to end. See how ClubQ compares →

Frequently asked questions

How does Scan & Pay speed up service?

Guests pay from their phone the moment they're ready instead of waiting for a server to bring and process the cheque, which removes the single biggest delay at the end of a meal and turns tables faster. ClubQ is used by restaurants across Indonesia and the wider region.

Can guests split the bill?

Yes. Guests can split evenly or by item and each person pays their own share from their phone, with the POS reconciling the table automatically.

Does Scan & Pay support tipping?

Yes, a clear digital tip prompt is shown at payment, which typically increases tip rates compared with cash or a handheld card machine.

Is it secure?

Payments are processed through your certified payment provider; ClubQ never stores raw card data.

Bring Scan & Pay to your restaurant in Indonesia

Start free — no credit card required. Plans from $99/mo per outlet.